At MedOne Healthcare Systems, it is our goal to provide prescription plan members with the education and assistance needed to understand their prescription benefit plan and to make informed decisions about their medication options. For assistance, please feel free to call our business office toll free at 1-888-884-6331 Monday - Friday between the hours of 8:30 am and 5:30 pm CT. Members may also seek assistance from our helpdesk which has extended hours of operation Monday - Sunday by calling toll free 1-888-838-1016.
For specific information regarding your prescription plan, please log onto our online site for members by clicking the "Member Login" link at the upper right hand corner of this page. Members may lookup drug pricing, check for generic equivalents to brand drugs, research drug interactions and uses,review and manage prescription claims history from the plan’s start date, and look for pharmacies in the plan network. Enter the bin number and group number from your member ID card. You will be redirected to the member login page where you will need to create an account with a user ID and password.
Please see the links below for frequently requested information. Please note that not all plans provide a mail-order benefit, use a preferred product list, or use our step-therapy program. For information specific to your plan, please log into the online site for members by clicking the "Member Login" link at the upper right hand corner of this page or contact MedOne at one of the numbers listed above.
Member Resources
- Mail Order Instructional Brochure
- Mail Order Form
- Notice of Privacy Practices
- Preferred Product List
- Step Therapy Guide
- Specialty Medication List